To ensure every engagement is successful, we follow a four-step process (discovery, diagnosis, design and delivery) backed by the highest quality service throughout development and after implementation.
Discovery: Understanding Your Needs
Becoming your manufacturing technology brain trust and expert automation partner begins with listening. By then reviewing your needs, goals, and existing equipment and systems, we can accurately assess the manufacturing considerations that differentiate your business and the risks and opportunities ahead.
Diagnosis: Discerning the Best Solution
Our proposal process dives deep into your organization via preliminary designs and estimates to help you visualize how your business will evolve. Hardware, software, approach, and scope all vary from project to project, but our response, reliability, troubleshooting knowledge, and high safety and quality standards are paramount in each of our applications. Through the diagnostic, we identify:
Goals and objectives
- Success factors
- Project delivery methodology
- Project documents and directives
- Key milestones
- Approval requirements
- Risk assessment
- Additional plans for quality, safety, communications, change management, and configuration
Design: Executing Your Exact Application
We work directly with your operations experts to ensure you get the customized automation solution your needs, from development through fabrication, testing, installation, knowledge transfer, and project completion. By including you in the factory acceptance testing process, you’re able to witness the fabricated and programmed system in mock operation at the development facility prior to shipment and installation. Similarly, we apply the same principles to site acceptance testing so you can witness the system in full operation at the job site.
We also have exclusive access to Rockwell Automation technology and expertise through our RcSI standing as well as Schneider Electric with our Wonderware SI Program affiliation, both of which supports our role as a trusted national leader in automation technology integration.
Deliver: Driving Your Business Forward
Our teams work alongside yours to drive results that meet your business goals. With operational training and system documentation, your teams get the comprehensive, hands-on training they need along with the documentation to support future operation. Ultimately, our efforts result in overhauled production for overall improvement—reliable production processes, technical enhancements, ROI that continues to increase, reduced downtime and shutdown risk—and a long-term partnership for sustainable success through streamlined operations.
Service to Sustain Your Success
Before, during, and after your application, service is our top priority. From troubleshooting and maintenance to upgrades and complete system overhauls, our responsive teams will solve your automation challenges. And regardless of the project complexity or scope, we never compromise our safety and quality standards.